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Refund policy

Return and Refund Policy

If you need to return a product, please email info@countrywidepas. Our team will assist in arranging the return of the item. To be eligible for a full credit, items must be returned within 30 days in their original, undamaged packaging. Claims for incorrect items, damged products, or short shipments must be made within 7 days.

Please note:

  • All returns, exchanges, or refunds must include a receipt.
  • The item must be in resellable condition, and if the packaging is altered or opened, a 10% restocking fee may apply.
  • Certain items like headphones, software, laptops, and tablets may not be returnable once opened.

Credits are processed to your account once we receive the goods, typically within 48 hours. A restocking fee may be charged in some cases.

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